The consoles we regularly buy
Original, Slim and Pro PS5 models retain their existing process. Fully working Xbox, Nintendo and other consoles use office drop-off only, with an indicative range of 10–35% of verified current retail for the identical model.
Send the model, accessories and condition before visiting. The final offer follows inspection. Our existing Nintendo Switch page covers Switch enquiries.
What decides the offer on a used console
Three things: whether it works properly, how hard it has been used, and how complete it is.
Working means it boots, holds an HDMI signal, reads a disc if it has a drive, and does not shut itself down under load. A console that has spent three years on a carpet in a closed room will have a fan packed with dust and will run hot, and heat is what kills these machines. If yours has been opened, re-pasted, re-shelled or fitted with a custom faceplate, say so up front. We will find it, and it changes the number.
Wear is judged against age, not against new. A five-year-old console is expected to look used, and light marks on a shell matter far less than a fan that screams or a port that has been forced. Completeness is the part sellers underrate: the original power lead, the correct HDMI cable and a second working controller all add value and cost you nothing to bring.
Sign out of your account before you come in
Once we have confirmed that we can consider your console and agreed the next steps, back up anything you want to keep and prepare it for handover using the manufacturer’s instructions.
For PlayStation, remove your personal account and payment details before completing a factory reset. If we have agreed to consider a Nintendo Switch, follow Nintendo’s account-removal and reset instructions.
Remove any game media, memory cards or expansion storage that are not part of the agreed sale. Bring your Emirates ID for the purchase record.
If a console fails the test at the counter
PS5 faults can be reviewed through our established service; describe them before visiting. The additional-gadget service requires fully working Xbox, Nintendo and other consoles. We cannot provide that gadget estimate for faulty items.
At the office we explain our inspection findings and final offer. You can decline and keep your device.
How the walk-in works
Send the model, condition and accessories on WhatsApp before visiting. PS5 retains its existing offer process. Other fully working consoles receive an indicative 10–35% range based on verified retail and are office drop-off only.
Bring the console to Gold & Diamond Park, Building 2, Unit 2109, first floor, Dubai during office hours. We inspect it in front of you, confirm the final offer and pay cash immediately if you agree.
Selling several consoles at once
Send a list of exact models, quantities and condition. Pickup arrangements apply to our established PS5 service. Xbox, Nintendo and additional gadgets are office drop-off only, including bulk quantities. Discuss the estimate and next steps before visiting.