The tablets we buy, and where the detail sits
When someone says tablet to us, it means iPad. Our catalogue covers all four of the lines Apple sells and the generations of each that still trade here, and nothing outside that.
This page is the front door. It deals with what applies to any iPad, whether it is one device or a cart of them: how our pricing works, what accessories are worth, how fleets are handled, and what happens across the counter. The model-by-model side of it, which line you are actually holding, how connectivity and storage stack up, and clearing Activation Lock before you travel, sits on our iPad page. That is where to go once you know what you have.
If what you own is not an iPad, message the model before you make the trip rather than after. We will tell you plainly whether it is something we can put a number against, which costs you one message instead of an afternoon.
A catalogue figure and a quoted figure are not the same
The table further down this page is pulled live from what we are paying now, not from a printed sheet somebody updated last quarter. Every figure on it is an up to number: top storage tier, like-new condition, nothing wrong with it. Almost nobody is selling that exact device, so almost nobody gets exactly that figure, and we would rather say so here than argue about it at the counter.
Your own number comes off the same table with the specifics applied. Generation, storage, connectivity and condition each move it, and we tell you which one moved it and by how much rather than handing over a total and leaving you to wonder.
Anything outside the catalogue is priced by a person instead of a database. Send the model and clear photos and it goes to somebody who values that kind of hardware during business hours. That route is slower than the instant one, but the payment terms at the end are identical.
Pens, keyboards and what they add to the offer
An accessory is worth quoting when it works with the tablet in the deal, and is worth nothing to us when it does not. A pen that pairs, a folio cut for that exact chassis, the charger that came in the box: those go into the offer as part of one figure rather than as a separate sale you have to chase somewhere else.
Condition applies to accessories as much as to the tablet. A stylus with a worn-through nib, or one that will not hold a charge, is worth a fraction of a clean one. On keyboards the wear shows first in the fabric along the hinge, then in keys gone shiny or dead, then in a trackpad that no longer clicks. None of it is disqualifying. It sets where in the range the accessory lands.
What we do not price: generic cables, third-party chargers and cases of any kind. Carry in the pen, the keyboard and the original charger, and leave the rest.
Tablet fleets: schools, clinics and offices
Tablet fleets reach us in batches. A school replacing a cart of iPads at the end of term, a clinic swapping out reception devices, an office retiring a shelf of demo units. From ten units upward it is handled as a bulk deal: one inspection, one invoice for the lot, one payment, and free pickup anywhere in the UAE instead of somebody wheeling three cases into Gold & Diamond Park.
What stops a fleet deal dead is management enrolment. A tablet still supervised and enrolled in your organisation's Apple Business Manager or Apple School Manager account will re-enrol itself the moment it is erased and set up again, which makes it unusable to whoever buys it next. Release the serial numbers from your MDM and from the organisation account before handover and the batch moves cleanly through inspection.
Every unit in a bulk deal gets a certified data wipe, with a certificate per device where IT or finance needs the paperwork on file. Leave the asset tags on if a register has to be reconciled; we work from serial numbers either way. If the batch is mostly Apple, our bulk Apple page has the detail, and schools have their own page covering procurement and term-time scheduling.
What happens at the counter, and how you get paid
You walk into our office in Gold & Diamond Park on Sheikh Zayed Road with the tablet and your Emirates ID. The inspection happens in front of you across the counter, not in a back room, and on a single device it takes a few minutes.
We rake a light across the panel at an angle, because that is what shows a hairline nobody sees head-on. We run a finger over the whole touch surface rather than the middle of it, sit the tablet on charge to watch the port take current, work the buttons, open the cameras, and confirm the device is signed out of its account. A screen protector comes off first, since a protector is where a crack hides.
If the tablet matches the messages, the number does not move. You take cash on the spot, or a bank transfer when the total is large enough that walking out with a stack is a silly way to carry money. We are open Monday to Friday 11:00 to 19:30 and Saturday 11:00 to 16:00, closed Sunday.