01
Find your iPad Air generation
The Air has changed shape more than once, so the generation matters more than the name. The current line runs on Apple silicon and comes in 11 inch and 13 inch, the 13 inch being the newer of the two sizes. Before that the Air was a single 10.9 inch size across the M1 and A14 generations. Older still, the third-generation Air ran a 10.5 inch screen with a home button and Touch ID in it.
Those are four different tablets commercially, even though a customer will call all of them an iPad Air. The quickest way to be sure is Settings, General, About, which names the model outright.
Do not know your model and cannot switch it on? The model number beginning with A is printed on the back of the case in small type. Photograph it and send it over, and we will place the generation for you rather than asking you to work it out.
02
Upgrading? Start with a number on the one you have
Most Airs reach us because someone has decided on a newer tablet, and the sensible order is to find out what the current one is worth before committing to anything else. There is no obligation attached to asking, and the figure holds for seven days.
To be clear about what this is: we buy the tablet from you for cash. It is not a trade-in against a new device, and there is no credit involved, because we do not sell new Apple hardware. You sell us the old one and the money is yours to spend wherever you like.
That usually works in your favour. A cash figure from us and a trade-in credit from a retailer are not comparable numbers, and the credit is only worth what the shop offering it charges for the replacement.
03
What determines an iPad Air's value
Generation and chip first. An M3 Air and an A14 Air are years apart in what a buyer will pay, and the move to Apple silicon is the sharpest step in the line.
Storage next, then connectivity. The Air has run 64GB entry tiers in the older years and 128GB in the newer ones, and the gap between the entry tier and the top one is wide enough to be worth checking rather than guessing. A cellular Air is worth more than the Wi-Fi only version of the same configuration.
Then the screen and the frame. Cracks and deep scratches cost the most, then dents on the corners, which usually mean a drop and are worth mentioning because they can sit alongside a bend you cannot see.
Charging and battery behaviour close it out, along with Touch ID on the models that have it. A Touch ID button that no longer reads is a real deduction on the generations where it doubles as the power button, because it is not a part that can be swapped cheaply. Any previous repair belongs in your first message rather than at the counter.
04
Can you sell an older or damaged iPad Air?
Yes, with the honest caveat that the four situations below are priced very differently.
Cosmetic wear is the easiest. Scuffs from a case, light scratches on the back, worn corners: all normal for a tablet in daily use, priced in, and not worth cleaning up before you come.
Cracked glass is a deduction and not a refusal. Send a photo and the quote you get accounts for it from the start.
Functional faults are still bought and quoted as faults. A tablet that will not charge, will not switch on, or has a dead area on the screen has a value based on what can be recovered from it rather than what a working one fetches. Say what the fault is and the offer will be straight with you.
Account locks are the one real stopper. An iPad still signed into an Apple Account, or showing Activation Lock, cannot be bought by anyone until the account is signed out. That is not a policy we can bend, so sort it before you travel.
05
What to send us for an accurate quote
Five things, and you can send them in one message.
The model details, which is easiest as a screenshot of Settings, General, About. The storage capacity, which is on that same screen. A photo of the front with the screen on, so the display state is visible. A photo of the back. And a close-up of any damage you already know about.
If accessories are coming too, name them: the Pencil generation, or the keyboard model and the size it fits.
That is enough for a firm number rather than a range. A range is how a quote collapses at inspection, and we would rather give you one figure that survives the check.